This Privacy Policy describes how Milko Hurtowe Centrum Nabiału Włodzimierz Natkaniec, operating under the website www.milkoexport.com, collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Polish and EU law.

1. Data Controller

The data controller of your personal information is:
Milko Hurtowe Centrum Nabiału Włodzimierz Natkaniec
ul. Duleby 5
40-833 Katowice, Poland
NIP: 6340009859
Email: milko@milko.com.pl
Phone: +48 32 358 98 40

2. Data We Collect

When you use our website or contact us, we may collect the following personal data:
- Full name
- Company name
- Email address
- Phone number
- Address (if provided voluntarily)
- Message content and any additional information you choose to share

We may also collect technical data such as your IP address, browser type, and usage information through cookies (see Section 7).

3. Purpose of Processing

We process personal data for the following purposes:
- Responding to inquiries submitted via our contact form, email, or phone
- Preparing and sending commercial offers and quotations
- Performing contracts and processing orders
- Meeting legal obligations (e.g., tax and accounting requirements)
- Ensuring website functionality and security
- Marketing activities, if explicit consent is provided

4. Legal Basis for Processing

Personal data is processed based on:
- Art. 6(1)(b) GDPR – processing necessary for the performance of a contract or steps prior to entering into a contract
- Art. 6(1)(c) GDPR – processing necessary to comply with legal obligations
- Art. 6(1)(f) GDPR – legitimate interests pursued by the controller (customer relations, communication, website security)
- Art. 6(1)(a) GDPR – consent (for marketing or newsletter subscription)

5. Data Sharing

We may share your personal data only with:
- Service providers (IT, hosting, email services)
- Logistics and transport companies (for order delivery)
- Accounting and legal service providers
- Public authorities, if required by law

We do not sell or share personal data with third parties for their own marketing purposes.

6. Data Retention

We store personal data only as long as necessary for the purposes described above:
- Inquiry data – up to 12 months
- Contract data – up to 6 years (in line with accounting regulations)
- Marketing data – until consent is withdrawn

7. Cookies and Tracking

Our website uses cookies and similar technologies to:
- Ensure website functionality
- Analyze traffic and user behavior
- Improve performance and security

You can manage cookies in your browser settings.

8. Your Rights

Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request data erasure (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing based on legitimate interest
- Withdraw consent at any time (for marketing activities)
- File a complaint with the supervisory authority (UODO – Urząd Ochrony Danych Osobowych in Poland)

9. Data Security

We apply technical and organizational measures to ensure the confidentiality, integrity, and security of your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Contact

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Milko Hurtowe Centrum Nabiału Włodzimierz Natkaniec
ul. Duleby 5
40-833 Katowice, Poland
NIP: 6340009859
Email: milko@milko.com.pl
Phone: +48 32 358 98 40

Privacy Policy

Milko - Your trusted source of premium dairy powder ingredients.

e-mail:  

contact@milkoexport.com

ul. Dulęby 5

40-833 Katowice, Poland, UE